SDF - I had a feeling it was LEX. I haven't been there in a long time since I've been in the MSP system more often than the DTW system as of late. But the times I have been to LEX, it's been generally unapealing. I think a lot of it has to do with being understaffed and stretching a thin workgroup over a large distance. These people have to work the counter, get everyone checked in and then move to the plane and gate to get that work done. But the FA's, is another story. I'm not going to put down my colleagues, but let's just say I would rather work in MEM or MSP than the DTW system (except for DTW ATC and the Worldgateway).

I hope things are better on your next XJ flight and that we can provide better service next time.


AZJ