Recently I flew with Qantas the same route twice in one day. Of course the points only posted for the first set of flights, not the second. That is due to a known error checking process by QFF.

In the past I have always been able to call local number for QFF and get the points credited manually instantly and with no fuss.

This time, despite the consultant being able to see my flight details under my number, they require me to mail the boarding passes to Australia. All because of their own stupid system limitations.

Not happy. Why should I have to go through hoops and spend more time and money to provide QFF with the information they already have? It isn't as if the points are worth much.