Originally Posted by
aussies32000
They gave me an AA reference locator which says the booking was ticketed on ....
This is the Sabre booking reference
Originally Posted by
aussies32000
I left it a couple of weeks and decided to check with BA as our first flight is with them on 23 March ARN-LHR. When I put the reference locator into manage my booking, it eventually found my booking but gave it a different reference number from the AA reference locator (The Qantas website recognised the BA booking reference but not the AA one).
BA's Manage My Booking and Qantas's My Bookings both retrieve information from their Amadeus view of the booking, not from the original Sabre booking itself. That is why the Sabre booking reference was of no use to BA or QF sites. BA found your booking from other details you supplied such as name, date and flight details.
When the booking was made the TA using Sabre, the Sabre system has pushed the information needed by BA and QF to their Amadeus booking system. Only the information needed by those airlines is pushed to them, which normally includes the flights operated by that airline and any connecting flights that may be of interest for through checking of baggage, schedule changes or delayed flights.
So each of BA and QF will have created their own booking reference number for the reservations, and those booking references can be used to view the reservations from that airline's perspective from their on-line systems.
Originally Posted by
aussies32000
A further concern I have is that one leg in the middle of the trip is missing from the BA, Qantas and 'check my trip' websites (although is correctly showing on the AA website). It is a 2 class flight with AA and so we are booked into 'A' rather than 'D'. Could this have something to do with it? Again, I'm worried that there could be a problem with this leg of the trip (albeit slightly less concerned since it is an AA flight and shows on the AA website).
This is normal and expected. Note from my description above, only the information that is deemed relevant to BA and QF has been pushed from Sabre to Amadeus. So flight segment that is missing from the Amadeus view is one that was not deemed necessary to be pushed from Sabre to Amadeus. I posit that this particular segment does not have any direct connection to any QF or BA flights and hence there is no need for them to know about it.
The best thing to do is find out the ticket number. I have had success in seeing itineraries booked by my TA in Sabre on the virtuallythere.com site, where you can view and print a copy of the e-ticket receipt. However, I think the TA has to include your email address in the reservation for you to be able to view it at that site.