Originally Posted by
aussies32000
Just to update on this....
I never received an email receipt and I think this has contributed to my confusion. TAL responded very quickly to my latest email and suggested I print the itinerary from the AA website (rather than just view it). I did this and it contains exactly the information you list, including two 13 digit ticket numbers beginning 001! ^
It would appear that the BA representative was giving me dodgy information and that there was never a problem. I will still be holding on tightly to the e-ticket receipt when we check-in at Stockholm mind you!
I feel that I better emphasise that TAL were very patient and helpful throughout the whole process and, other than the missing email receipt, provided an efficient and effective service to me. I would happily use them again.
Panic over I guess - thanks again for the help and for putting my mind at ease!
I had the same problem last year with tickets issued by the AA agent in Stockholm (I guess it was TAL). The ticket numbers were in the AA record, but hadn't been sent (or at least not in the correct format, whatever that means), to the other airlines. A call to AA RTW fixed that, and then I was able to verify with BA that they could see ticket numbers. I was never able to see ticket numbers in checkmytrip.com.