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Old Mar 13, 2007, 4:43 am
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oliver2002
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
 
Join Date: Dec 2002
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Post The LH/OS special Meal FAQ thread

Since the special meals served on LH are topic of many threads, I thought I post the details I found here for further discussion and refinement:

Special meals

On Lufthansa long-haul flights and short-haul flights with a flight duration of more than 95 minutes passengers of all classes can book special meals. The confirmation for a meal requests (except SPML) will be given automatically. For flights where no special meals are available the CRS instantly replies with -UC-. All service levels are implemented in the CRS-inventory.

Note: Deadline for confirmation is 24hrs prior departure. On domestic and service type "a" flights spec/meals will not be offered.
Please do not book/request special meals when flights are not yet confirmed.

Reservation of special meals
Special meals must be reserved through LH sales offices. The table below shows the reservation process:
Stage Description
1 The passenger requests a special meal at an LH sales office.
2 The sales agent books the meal using the AIRIMP meal code.
3 A confirmation is given automatically and placed on Queue 1 category 6.
Note: The confirmation deadline is 24 hours prior to departure.
4 A -KK- reply is given upon Amadeus PNR creation.
5 A telex is sent to departure stations other than FRA.
Reference: Please refer to AMADEUS using the input GGAIR LH RESPROC for further information on how to reserve special meals.

Telex messages
The following guidelines apply to telex messages sent with special meal requests:
Departure point: FRA A SITA telex must be sent to FRA ZD LH.
Departure point: All German stations except FRA A SITA telex must be sent to ...ZF LH (... = departure station).
Departure point: Stations outside Germany A telex must be sent to the appropriate LH station: ... ST LH (... = departure station).

Reservation restrictions
For special meal reservations the following restrictions apply:

Business Class:
Special meals cannot be reserved on flights with a block time less than 65 minutes.

Economy Class:
Special meals cannot be reserved on flights with a block time less than 185 minutes.

Meals cannot be reserved with unconfirmed reservations.


Meal Codes

To book a special meal please apply the following IATA codes:

AVML Vegetarian asiatic(indian) without beef/veal, fish, cooked and seasoned indian style
BBML Baby food. Note: baby food from Hipp and longlife/milk on all international flights available
BLML Bland soft meal light meal for stomach, bowels, liver and gall bladder
CHML Child/junior meal
DBML Diabetic meal special meal for diabetes no sugar, low fat, no breaded products, non alcoholic
FPML Fruit meal with fruits, raw, fresh, whole food, without meat (RVML)
GFML Gluten-free meal, meal for those allergic
HFML High fibre meal meal with high nutritious value, fresh basis products
HNML Hindu style meal without beef, pork, veal, cooked and seasoned indian style
JPML Japanese meal, only on LH flights to and from Japan, request only in F & C class
KSML Kosher meal under supervision of a rabbinate strict kosher preparation
KSML Subcode meals, as glattkosher, KSML/VGML are not available
LCML Low calory meal meal with reduced calories, plenty of roughage, low in fat and carbohydrates
LFML Low cholesterol meal special meal for metabolic diseases - less than 100mg cholesterol/meal, no animal fats, no egg yolk
LPML Meal with low protein and low sodium for sickness of liver
LSML Low sodium meal salt-free meal for heart, circulation, kidneys (low fat, non-flatulent, low on liquid, non-alcoholic
MOML Moslem style special meal no pork or game, non-alcoholic
NFML No Fish Meal
NLML No lactose meal for those allergic to milk or suffering from lactose intolerance
PRML Low purin meal with low uric acid content (no offal)
SFML Seafood meal mainly of fish, shellfish and crustaceans; no meat
SPML See note
VGML Pure vegetarian meal (vegan) no meat or fish products non-alcoholic, fresh food
VLML Vegetarian meal (lacto-ovo) dairy prod. and eggs allowed

Note for SPML (followed by free text): Please use only AIRIMP-defined mealcodes as stated before. An instant KK-reply is given up to 24 hrs prior departure on all Lufthansa-operated flights after PNR creation.

The special code SPML for "special meal" can only be applied if no other meal code can match the requirement of the customer. These are exempt cases, such as guests with rare allergies.

Problems:

Waitlists: if the pax is on a HL status and waitlisted for another flight, the SPML has to be reentered when there is a confirmation of the waitlist.

Rebooking: if one segment is rebooked (even if different fare class on the same flight) SPML has to be reentered

Upgrades: if the upgrade is done less than 24h in advance, SPML cannot be entered.


Detailled discussion about children and baby meals in C/F can be found here: http://www.flyertalk.com/forum/miles...ess-class.html

Last edited by oliver2002; Jan 12, 2009 at 4:32 am Reason: add OS to title, children meals
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