Hi,
First of all, thank you to everyone for the wealth of information on this forum which has allowed me to book 2 x DONE4 for myself and my fiancé for our wedding and honeymoon this summer.
I booked with Tal Aviation ex ARN and they have been very helpful throughout the whole process. They gave me an AA reference locator which says the booking was ticketed on the 19th February but so far they have not taken payment from my credit card.
I queried this at the end of February and they emailed back saying:
Tickets are issued and we reserve money when we issue tickets... the money
is finally charged from our department in Tulsa and it can take time... but
you are fine to travel even if we never charge you!
This I find strange - mainly because the available credit on my card hasn't reduced when they claim they have reserved funds.
I left it a couple of weeks and decided to check with BA as our first flight is with them on 23 March ARN-LHR. When I put the reference locator into manage my booking, it eventually found my booking but gave it a different reference number from the AA reference locator (The Qantas website recognised the BA booking reference but not the AA one).
The booking status says 'confirmed' for all flights in manage my booking. I read on another thread however that I should be able to find an e-ticket reference at the bottom of my itinery on checkmytrip.com. There isn't one. I called BA who said it hadn't been ticketed yet as the booking hadn't been paid for. I was told I couldn't fly the first leg until it was paid for.
I emailed Tal Aviation straight away to tell them this and ask them to take payment. They have come back to me and said that there is no problem, the booking is ticketed and they have checked with BA who confirm everything is ok. They can't understand why I have been told otherwise.
Any advice on what I should do? I don't want to be stranded in Stockholm because BA decide my booking is invalid. Even worse, I don't want to discover our tickets to Sydney for the wedding don't actually exist!
A further concern I have is that one leg in the middle of the trip is missing from the BA, Qantas and 'check my trip' websites (although is correctly showing on the AA website). It is a 2 class flight with AA and so we are booked into 'A' rather than 'D'. Could this have something to do with it? Again, I'm worried that there could be a problem with this leg of the trip (albeit slightly less concerned since it is an AA flight and shows on the AA website).
Any advice / reassuring tails of similar experiences would be much appreciated!
