Originally Posted by
manhattankate
My parents are flying Virgin from LHR to SFO and I would like to use my onepass miles to upgrade them (I'm gold). Does anybody know whether this is possible and who I should contact? Many thanks for your help.
It is not possible to upgrade VS flights using CO miles. Your only option would be to redeem Upper Class rewards using CO miles but if your parents already have purchased their tickets, this point is moot. If you have any VS miles, however, you may use them to upgrade the VS flights.