Originally Posted by
Flying Lawyer
When checking just before midnight and checking out probably in the morning I personally would not even thing about and not care about starting a thread on FT but would want to sleep.
This is what I thought by the time I almost finish typing. Especially when I was about to lose an hour of sleeping time for new DST starting day. I almost canceled posting, but then it would become real waste of time. (Actually I didn't realize my post was this long - I must be half sleeping already.
)
"Compensation" line is of course a joke - I'm not expecting anything. (Perhaps I should have list it at the bottom. I'll edit.
)
Rather, I wanted to ask how to make complaint effectively to so the Hotel will not make this kind of trouble to other non-smokers.
I don't know if you are smoker or not, but the smell of the trace of smoke does bother some non-smokers. It is not just "another type of scent". (That's why they put $100-200 cleaning fee warning sign on Non-smoking room.)
And I don't know if my story of how ashtrays arrived here is true or not. It was just my guess. They might have converted smoking room to non-smoking room recently to increase non-smoking room inventory by just putting Non-smoking label on the door, but not cleaning the room. That is one thing I want to find out.
Originally Posted by
Flying Lawyer
Plan number 2 would be to complain in the morning and to give them them the two ashtrays on checkout and to complain with a grim face like
and see how the react.
In my experience, expressing anger won't help much.
Despite many complaints about this property by others, I didn't have any bad experience, until this time. And I will come back here again, because of the location and my travel pattern. So I'd rather want to help hotel to improve customer experience and maintain good relationship.