FlyerTalk Forums - View Single Post - US Air and Customer Service.
View Single Post
Old Mar 9, 2007 | 11:28 am
  #13  
asnovici
All eyes on you!
20 Years on Site
 
Join Date: Oct 2002
Location: SEA
Programs: AA CK; BA Gold; Hyatt Globalist; Bonvoy LTT; IHG Plat; Hilton Gold
Posts: 3,217
Originally Posted by Nicksta
I read this article last month. It's about Aeroflot, not about US Airways, but there's elements that are amusing and strange parallels.

http://www.thetravelinsider.info/2003/0822.htm
This article was published in 2003, since then SU has made tremendous improvements in all aspects (especially in-flight service and amenities, as well as customer service). As a US Plat, I would take SU anyday over US, and I mean ANYDAY.

What happened to US is a sad sad thing
asnovici is offline