Originally Posted by
ScubaDoobieDoo
... award ticket appears on my statement just like any other airline ticket, but with just a minimal charge for tax/fees. I assumed that I would get credit for the fully paid ticket, and was hoping for mileage on the award ticket. However, I got zero miles in total.
You certainly should receive Flight Points for the paid ticket. The fact that Citi's fax machine didn't work correctly is a coincidence, I'm sure they didn't know it was you calling

. I would try again.
I have received Flight Points for award tickets issued by other airlines. I think it depends how the carrier reports the transaction. In any event, this is not quite the same as the situation Anaggie was discussing which involves a travel agency, Expedia.