FlyerTalk Forums - View Single Post - Any experience with Choice Hotels "100% satisfaction" guarantee?
Old Mar 9, 2007, 4:30 am
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Originally Posted by AsiaTraveler
We contacted the front desk every single night when we got back and discovered our room had not been cleaned (so they could let the staff know for better service the next day). One day we also contacted the front desk as we were leaving the room to let them know that we would be out of the room the rest of the day, so please have housekeeping come while we are out. Is this not what you are talking about?
Write them a letter and send it to their head office if the hotel won't sort your problems out directly.
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