Hey all - I've done a search but there was only a 2004 thread about it, so perhaps the info is different.

Ive got a return flight from HKG-MEL that was booked through Asiamiles / MPC, first leg is tonight. Cost was 45,000 asiamiles for economy (as biz redemption was full at the time of booking - a shame as it is only 60,000 for return biz).

I spoke to the Asiamiles person about getting upgrades to business closer to the date, and she said that after Monday (as in a few days ago), Asiamiles wouldn't be able to do anything as it would take 3 days to reissue the ticket, so it would have to be done through MPC. She also said that if I managed to get an upgrade (either one way or both) it would simply be a ticket reissue - so I'd pay a US$30 rebooking fee and then they'd take the 15,000 mile balance out of my account.

A couple of quick questions

1 - Would the AM service desk at CLK be the place to look into this or should I try it at the Wing?

2 - Was AM correct in that it would only be 15,000 miles, and that redemption tickets are able to be reissued at a higher class at the airport?

3 - The flight tonight looks pretty full, so I suspect the weekday return might be a better chance. Again, do I just ask at Melbourne checkin about using points, or should I see the people in the lounge?

Sorry if I haven't done the right search or if the answers are blindingly obvious!

Cheers
AT