I really don't like articles like this. They do more bad than good. I will admit that having aircrafts going off-line to get fixed/upgrated is never good, especially when they are new planes. However, B6 is not the only ones expierencing this. Air Canada is sending their planes to YYC or BNA to get fixed also (funny how the article didn't mention that).

I would like to add that B6 did a decent job improvising by hiring ExpressJet to cover their shortage in aircrafts. The down side is that the ExpressJet jets are not as new (comparing the two fleets), they are smaller, and they don't have TV's. And that's just the direct impact to the costumer. The loss to B6 includes running 2 aircrafts, paying 4 pilots instead of 2, and 4 FA's instead of 2. Which means these expense are going to run up, inreturn the customer may end up paying more in the long run. The upside for the consumer is that there are not going to be any extensive cancellations