Hi All,

Thank you very much for your feedback. I guess, I will stay with NW, at least, for this year. NW is really lucky to have so many loyal customers. I found some of NW's senior mangements, such as, Beth Shultis, are very cordial and take personal effort to help individual customers. They are "big plus" for NW and an incentive for us. But I wish NW improve their web cite.

Can anyone suggest how can I book a SFO to LAX one way flight in NW web page? NW partner Alaska Air operates in this route. I want to buy it from nw.com for WP miles and online booking bonus.

Thanks very much,
Tintin