Originally Posted by
cova
I think there still is a reason for new numbers. Remember the DL situation a few months back - you simply could not get through to them no matter what - constantly busy.
Do you really think this was due to former Medallions who still have the SMS phone number calling in and swamping the lines?
My guess would be simple lack of staffing to deal with the huger volume of IRROPS-related calls by current Medallions.