FlyerTalk Forums - View Single Post - Manila Call Center is excellent...route ICC calls there, please! (Merged Threads)
Old Feb 28, 2007 | 6:56 pm
  #12  
somnibaulist
 
Join Date: Mar 2006
Location: MSP/ STP
Programs: UA 1K, *G
Posts: 340
Originally Posted by fadeforward

How did you know the agents were from Manila? I'm guessing you just asked?
It's very easy to pick out a generic Filipino accent and they have their own idioms which translate into the call center scripts. e.g., "Hello Sir Somnibulist..."
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