FlyerTalk Forums - View Single Post - Manila Call Center is excellent...route ICC calls there, please! (Merged Threads)
Old Feb 28, 2007 | 6:46 pm
  #8  
Phoenician Aviator
 
Join Date: Sep 2005
Programs: United 1P, AA Plat, US Gold, SPG Gold, Hilton Silver
Posts: 830
Originally Posted by sushi
STOP outsourcing our jobs, that's all I have to say. What are your young people going to do if all the call center jobs get sent offshore.
I won't comment one way or another on offshoring/outsourcing in general, but given that UA is already doing this, I'm making a request that they shift providers based on the higher-quality experiences I had with the Manila center.
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