Originally Posted by
Kiwi Flyer
each separate flight number
so if ticketed SYD-LHR on the same flight number all the way through then calculated based on SYD-LHR distance
but if ticketed say SYD-SIN and SIN-LHR on 2 different flight numbers (or stopping over in SIN a day or more) then each leg is calculated separately
I just arrived from a trip to CHC with Jet Star (JetFlex). Of course, there is no direct flight between HBA and CHC so I had the following itinerary:
JQ72 (HBA-SYD)
JQ411 (SYD-CHC)
JQ406 (CHC-MEL)
JQ31 (MEL-HBA)
I had to collect my baggage and recheck-in both in SYD and MEL.
However, once I am back in HBA I have checked my points/SC activity and it states this:
JQ411 (HBA-CHC) - 40 SC
JQ406 (CHC-HBA) - 40 SC
That is, less points and less SC than I expected.
Someone understands why?
Anyway I will complain to the FF customer service