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Thread: Modem went bad(?)... do I need to get one from my ISP?
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Old Feb 25, 2007 | 7:33 am
  #13  
Tennisbum
 
Join Date: Sep 2004
Location: Deep in the heart of...DL country.
Programs: DL GM
Posts: 3,838
Originally Posted by david4455
FWIW.....it turns out it wasn't the modem after all.

My modem is an speedstream, about 7 years old.

Earthlink was having some sort of "meltdown" with their computers and could not process my sale of a new modem. After trying for 36 hours I called their tech support back
(India) and asked them to review my problem.... this tech person had it fixed in 10 minutes. It had to do with a corrupted IP "address" or something.
Glad you got your problem solved. For future reference and FWIW, I also connect through Earthlink, but via Embarq. When my modem actually did die, Embarq replaced it (gratis) and their tech support guys walked me through the new setup/connection process.
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