-Making sure the best and the brightest F/A's work F, and pass a test to do so (regardless of what the union thinks)
-Ensuring that each F passenger has adequate bin space (as well as enforcing the 1up/1down rule), and can be seated before other passengers are loaded.
-Stop monkeying with the seat and bin configs
-CONSISTENCY! Do it right, but do it the same way in F nationwide. If want a loyal following, give the customer something they know to expect, everytime, without exception. (pillows, hang up coats, rules, 2 liquor bottles, addressing names...not saying do all this, just be consistent across the fleet).