-Recover the seats that some 4 year old has marked up with a crayon or cut up with scissors while playing with her cut out book....i might as well ride cattle class when i have to stare at that....
-as patti said, stop taking out the seats
-being the first off the plane (i.e 757, 767, 321, 330)
-upgrade the food options with some healthier options....one can only eat Cape Cods and that southwest pasta so much!!