US Could Improve First Class by ____.
There are obvious answers to this question, but I'm more curious about the rather affordable, more-service oriented suggestions that our participants may have. We all talk about seats and glassware, but what else?
Some thoughts:
- Brand the experience as 'First' more prominently. Sort of like BA, but without, well lots. Make it something that feels worth PAYING for.
- Hot towels. Is it difficult or expensive? I wouldn't think so, but honestly don't know.
- Linens for our tray tables (btw, the 757 tables don't open if someone has their seat reclined in front of you)
- Carry Mumm Napa on board. Its not expensive and would fulfill a very First Class role. I won't bother asking for Veuve.