I changed my award booking MCI-LIS. Previously I started at ORD and was on AF via CDG; now I'm MCI-EWR-LIS on CO. I got this confirmed on the phone; they said it was a manual change that would take time to be reticketed. I found on nwa.com that the booking but not the ticketing has been changed.

It was my understanding that I was booked to arrive at EWR around 6 p.m. for the 10.05 departure. Instead they have me arriving at 8.50. I certainly prefer to have more time to connect, especially for the last transatlantic flight of the day. Also I'll be in BusinessFirst and entitled to use the PC, so that would make the extra time pass better. So first, do I have a legitimate worry about making this connection? This will be on a Saturday in August. I just tried calling WP and was kicked out before getting anyone. Do you think I can get this changed without another change fee? Does it help that the ticketing hasn't been changed? Anything in particular I should say on the phone? I have no status.