Originally Posted by
Point_Chaser
I don't think they even have priority on the phone line any more here in Sweden (they only mention EBG now, and waiting times are down to around 5-10 seconds now after only giving us EBG's priority!)
What other perks could there be?!
It is an interesting topic to bring up. I don't see why EBS can't have their phone priority anymore. When I called SAS as an EBS I would usually get an agent as soon as I had typed in my number, and it is a pity to see this nice perk reduced to EBG only now. Perhaps they could also introduce queue priority at the ticket offices?