Originally Posted by
sxf24
We don't need a regulation. Period.
You have sufficient opportunity to review a ticket prior to purchase. If you buy a ticket for the wrong day/month/year, the airline should be willing to fix it for you because that is a good business decision, not because the government forces them too.
There is no valid reason to give customers the blanket authority to cancel a reservation within 24 hours without a penalty.
The problem is that airlines seem to have a strange place in commerce that is beyond consumer regulation. Inhumane seat pitch on long hauls, sticking consumers with tickets they purchased on the wrong date or name. If the airlines were more willing to self-regulate then regulation would not be needed. Unfortunately, they have only been willing to do so in very limited circumstances. I think the benefits of regulating a 24 hour cancellation period far outweigh any potential (minor) financial damage this would cause to an airline. Change fees, etc are really just profit generators as opposed to fees for service.