Update:
After posting this, I just got a response today from the hotel saying they would try to upgrade me to an ocean front room as I requested
SAS
Originally Posted by
smartassmurf
Also not an IC, but the Sunspree in Jamaica has been awful. This is my third email to them about an upgrade on a vacation reservation.
Even a "No" would be fine, but an answer is all I am looking for.
The manager did write a couple months back telling me someone else would be in touch soon, but then nothing....
SAS