I signed up for 15K bonus for citi hilton honor card, after the first use i got 10k bonus points, so missing 5K points, mailed citi, they asked me to call, called a few days back and they started a dispute, the CSR told me to wait for a letter in mail about this, any one with expreince with this kinda stuff, how long does it take, when should i call them back?
thanks.