Originally Posted by
chewy3
The manager/supervisor said that you can only use the double transit if you do for instance LHR-NBO-LHR (or LHR-NBO//DAR-LHR) -- that is if you touch South Africa it's not valid....
That is just plain wrong.
...I finished it up the way she wanted me to and got the record locators hoping another AAgent would be able to correct it...
That PNR most probably contains a negative note from the clueless manager by now, so if you want to try AA again (with another agent) I suggest you start from scratch.