Originally Posted by
channa
With a PC membership, I really don't see what's wrong with the B terminal. I don't care what the gate area is like, as long as I get one of those big leather chairs to sit on in the PC.
With the exception of the B84 disaster, the rest of the B terminal is OK for RJs.
Look at what some other carriers do with their RJs at their hubs (e.g., AA's remote terminal at LAX, or the IAD terminal for UA RJs, or the PHL remote area for US). Many of these require buses to get to, and don't have jet bridges to the planes! The IAH B terminal is a palace in comparison.
Unfortunately, as the B84 experience can include 20+ different arrivals/departures at any given time, it represents a significant portion of CO' s terminal B operations. I was once "lucky" enough to arrive at B84 and connect to another B84 departure. The entire process of arriving, waiting for the bus, driving across the tarmac, boarding another bus, etc. took almost an hour - and this was to get to a plane parked two spaces away from the one I arrived on!
I think of B every time I hear Kellner's video intro and mentions CO's "state of the art" terminals. He obviously hasn't been in his own IAH Terminal B!
Contrast NW at DTW, where the Airlink operation is seamlessly integrated with mainline operations. Now THAT is a state-of-the-art facility.