FlyerTalk Evangelist
Join Date: Sep 2005
Location: Santa Barbara, CA
Programs: ICH Ambassador, HH Gold VIP, Starwood Platinum Preferred, UA Premier, AA, Marriott Bonvoy
Posts: 10,629
CP Ventura Beach
I have always been impressed with the e-mail response time of this hotel, even though I was unimpressed with the previous management. Now it's fine.