FlyerTalk Forums - View Single Post - Sorry, our machine's not working. What would you do ?
Old Feb 12, 2007 | 2:17 am
  #17  
AdamK
20 Years on Site
 
Join Date: Jun 2003
Location: Colorado; Oregon
Programs: BD *G, DL PM, HH Gold
Posts: 287
Originally Posted by Bobster
Use your cellphone to call the credit card company and tell them the merchant is refusing to make a manual imprint of the card. I bet the problem is solved immediately.
Yeah, IIRC it is part of the merchant agreement that they are required to have (and use) a manual imprint device in case their electronic systems are down.
-adam
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