[quote]<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by LUVSWA:

Quote:

I have found the CS better as a Gold, especially the dedicated elite line. That may give you something to strive for?...

Thanks for the advice. However, in my case, I don't think that I'd give MORE of my business to an airline that treats me like a SECOND Class citizen when it comes to their elite members....

Me fly NWA more to obtain Gold Elite to get acceptable customer service?

I don't think so, I'll just stick to with CO that, although has undergone through numerous enhancements, has treated me quite well as a Silver Elite over these past three years.

Besides, I use my miles mostly for my friends and family for free upgrades from dicounted coach tickets or for free tickets in general. With NW, I can't use my miles to upgrade them from any fare, I can do this with OnePass.....a significant difference between the two, but quite similar, programs.

Overall, each program caters to different type of flyers. Some are happy with NW others with CO. I myself am going back to CO. I might still fly NW but will just use my OP account to earn the miles.



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SFnFlaGuy