<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by ernestb:
Now with that said, I have had some issues and either I whip out the cell phone or walk directly into the Worldclub, in fact if I walk into the club with an unhappy face which is very rare, they know Ive been pissed of by a NWA employee, and everytime they made it right.</font>
Well, actually the least pleasant NW CSR at DTW, who I was telling about above, was working at the WorldClub (at the end of the terminal with lower gate numbers). Well, at least he didn't throw me out right away, since I am not a club member...