FlyerTalk Forums - View Single Post - AA sets new policy limits on onboard waiting during delays
Old Feb 9, 2007, 6:24 pm
  #38  
PresRDC
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Originally Posted by Madison Guy
I also have my own strong feelings on this issue. But I will not post them here. Instead of hearing from a lot of FT's who where NOT on this flight, I would love to hear from some who WERE on this flight. After all, THEY endured this event, not the rest of us. Does that mean I consider THEIR views more valid - YES, I do! 'Experts' - flame on!
If anything, their opinions are less valid because they may well not be able to look at the situation rationally and without emotion.

This is a cost/benefit analysis decision at its core and the best people to do such an evaluation are those who have not been personally affected.

I agree with flyastrojets. Hard and fast rules are self-defeating and will only result in more chaos. If AA gets it wrong (and I am not convinced that it did in the recent incident), there are post-event remedies for those affected.
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