Originally Posted by
PhlyingRPh
UA would probably lose a couple of thousand dollars in revenue from me per year if they dropped the change fee

Yesterday I forgot to go to ORD for my flight. Happens to me....
Hence I was late for the flight.
Called the 1K C/S. No problem. Get confirmed on the next flight, just pay $25. I paid on my cc, (otherwise I would have forgotten again).