FlyerTalk Forums - View Single Post - "Changes are coming....all fenced rates will be id'd"
Old Feb 7, 2007 | 12:19 pm
  #12  
camachinist
20 Years on Site
 
Join Date: Feb 2004
Programs: AA 'kettle', Marriott Gold, ICH Gld, Hertz 5*
Posts: 5,255
I think it's entirely proper to require requisite ID when a customer is staying on a corporate rate code. Written or faxed credentials are easy to effect for consultants/contractors. It's not rocket science.

That said, Marriott hotels need to provide accomodations/services as specified in the reservation. I've had more than one instance now when that hasn't been done without complaint. The only rate code I ever use is AAA, of which I'm a member. I always stay either on points or a public rate.

Pat
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