FlyerTalk Forums - View Single Post - Help Please! How do i complain about continual ba.com password aggro?

Feb 6, 2007 | 1:45 pm

#2

Globaliser

FlyerTalk Evangelist

Join Date: Aug 2002

Location: London

Programs: Mucci. Nothing else matters.

Posts: 38,752

Quote:

Originally Posted by motorhead

I have been having problems with logging on the ba.com exec club area since late last year. For a number of years I have happily logged on with a user name and password. This stopped working with no warning late last year. After a number of phone calls (30-45 mins on hold every time), I discovered that I now have to use my exec club number and a pin. Fine (sort of - still no explanation of change or apology).

I can't help with the rest of the problem, but BA definitely sent out emails warning Exec Club members that they would no longer be able to use a user name and password to log in, and would have to use their Exec Club numbers and a PIN.

Good luck with the rest of it, though.

Reply