Originally Posted by sany2

Thats just what I can't afford to have happen. I am not an expert with computers, and when I have new operating systems installed, the same thing always happens. I don't do the upgrades myself (too much of a hassle), and the people that do the install know what they are doing (much like yourself), but I can't have the systems down for a couple of hours. To get people to swtich, they need to make it much easier.