Originally Posted by
Cheetah_SA
I would really rate this crew as very poor. I seemed to spend the whole waking apart of the flight calling for things that had been forgotten and waiting. Once again I have been disappointed in CX's F service - that makes 2 out of 4 l/h flights. (At least this time I knew the trick about using the duvet to cover that dreadful steel bar in the seat join that otherwise digs into your hip.) Are my expectations too high? Am I just unlucky? Or is CX prone to this sort of inconsistency?
It seems to me that you are unlucky. CX is much less inconsistent in my opinion than, say, BA, although I consider it less consistent than SQ. To have poor service on 2/4 longhaul flights is not impressive, but I don't think it is very representative. I can't remember the last time that I had a longhaul flight on CX with service that I considered poor. Even when flying in J between HKG and BOM I have found the service to be generally good.