Originally Posted by
layz
As I know the rules I always claim compensation for delays and cancellations whether it's rail, air or tube but I suspect if everyone bothered to do this we would see fare rises or in the case of air travel yet another 'tax'.
Actually what you are saying is that at the moment the air fares are too low to allow the EU compensation to take place. If that is the case, I see no other option than for the airlines to increase the fares in order to cover that. Nothing wrong with that as far as I can tell.
On the other hand I agree that those 'no cure/no pay' agencies do have serious downsides, e.g. they are usually not there to help the customer but to help themselves in the first place. So they don't take on cases which may be winnable but would incur too much costs.
BTW: (no offence meant) why is it ok for you (and other knowledgeable people) to claim compensation, but not for everyone?