Originally Posted by warbo

Excuse me? I was simply saying that I have a laid-back attitude to travel (as should everyone), and that, occasionally, things go wrong that no-one can do anything about.

There is no reason for insults, I was only explaining how I would behave in a similar situation. I do not have a 'poor attitude' at all, and an shocked at your inflammatory response.. I just understand, working in the industry, that problems occur - and that passengers can over-react to those problems.

I post on here in order to be, hopefully, helpful. Responses such as yours make me not want to bother, if yours is the kind of feedback I get.