no changes to original ticket, nothing. i wrote email wanting my 1k mi, cuz this is unfair. i believe i have the right to the 1k as it is not my fault that their IT/website won't let me use one of their advertised functions.
i bought into the fly3 get 25k mi promo based on total mileage i will get
25k+3 RT sjc -lax or
25+0.5kX6 olci+ 3x1k (book online)+ 3x1k eqm
34k
ps:
it won't let me do olci for my return flight the same day either