Originally Posted by
chris_denver
So, when the base fare is less ($72.55) than the e-Certificate, you can not use it. The frustrating thing is that I didn't see that restrictions in the T&C of the promo. Any ideas of how to use it anyway?
You are right. If your base fare is less than the discount, ual.bomb doesn't know how to handle it & ignores the discount. (bad programming

) And the agents cannot seem to figure it out either. So your only option is to use the $25 off cert. Or you can try banging your head against the wall of ual.com cs again and again.
You never know, sometimes miracles happen. Maybe one of them will figure out how to make it actually work?