it is not gaurantee
"As long as your preferences are noted on your reservation...."
However, I doubt the hotel is under any obligation to gaurantee you a king room if they alredy tell you it is not available when you make a reservation. Most of the time, they will do their best to accomodate your request.
All reservation confirmations spell out specific room type. Does your reservation say you have a reservaton of King room or not?
Last edited by GPS123; Feb 2, 2007 at 3:39 pm