This sounds to me like an extraordinarily stupid passenger, who really ought to have known better, and who really should have apologized for her lack of thinking rather than being upset over how she was "treated."

However, I think this story also (again) tells us something about the security procedures and the screeners. I completely fail to see the security aspect of correlating the name on the boarding pass with the name on an ID at the security check point. Checking at check-in and when boarding makes sense, but at the security screening? It's not like they are checking against a wanted list or making sure the ID is not fake, is it? Seems to me that the only thing they really are checking is that they are dealing with ticketed passengers, for the purpose of having to screen fewer people, thus making the screening quicker for everybody. In this case it seems like they wasted everybody's time unnecessarily by enforcing a rule whose purpose is mainly to speed up the screening.

However, again, no sympathy for the stupid woman...