We accuse airlines of lying because sometimes they do. When I worked for a major airline in the late 80's, we had a summer of severe crew shortages...new planes, new destinations, not enough crews to work them. We were supposed to tell passengers that delays were due to "flight controllable delays" and leave it at that. Cancellations were supposed to be explained by making excuses for crew shortages, never saying "we don't have enough people to fly the **** planes".

Now, I can also tell you that most "lies" at the gate and ticket counter are due to bad information or no information at all. But lies do occur.

edited to remove name of airline
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Hell hath no fury like that of an elite frequent flyer in coach.

I am not real smart, but I can lift heavy things.

[This message has been edited by Seth (edited 01-21-2002).]