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Old Feb 1, 2007 | 12:11 pm
  #26  
AMac
 
Join Date: Mar 2006
Location: Germany
Programs: FB Plat Lifetimer / Air NZ Airpoints
Posts: 228
Originally Posted by paulwelch101
I wrote to TNS-NIPO earlier asking why the miles hadn't been credited, and received the following response, there's an email address if you'd care to write and lodge your dissatisfaction.

-----Original Message-----
From: Desiree Fleer [mailto: [email protected]]
Sent: 01 February 2007 16:09
To: xxxxxxxxxxxxxxxxxxxx
Subject: FW: Merry Christmas and a happy New Year

Dear Mr Welch,

We're very sorry but the crediting of the award miles to your account has
been delayed. Please accept our apologies for this. We have been assured
that the miles will be credited to you account on the 8th of February.

Kind regards,
TNS NIPO
Thanks for your info. I got the same Email from Ms Fleer this afternoon as well.
AMac is offline