FlyerTalk Forums - View Single Post - My abysmal Ryanair experience
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Old Jan 31, 2007 | 4:03 pm
  #43  
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Join Date: Nov 2002
Location: London
Programs: I've got three passports, A couple of visas, Don't even know my real name.
Posts: 909
I too have a UK photo driving license, I was not born in the EU and I do not hold an EU passport. Despite all this, I have never been denied boarding because I presented my driving license as ID.

Originally Posted by grouse
The matter is very simple:

* You and Ryanair had a contract to transport you
* You presented yourself at the ticket counter in compliance with Ryanair's conditions of carriage and written list of acceptable documentation
* Ryanair unreasonably denied you boarding because of your documentation
* This caused you quantifiable financial costs
Exactly right. I think that in this case, the check-in agent made a serious mistake.

You are entitled to compensation for being denied boarding for no valid reason. Write to RyanAir and demand compensation under REGULATION (EC) No 261/2004 for denied boarding

http://europa.eu.int/eur-lex/pri/en/...en00010007.pdf

I sympathise with your disability, however I don't think it will make a difference to your compensation claim - it's likely that Ryanair will only pay out what they are legally obliged to pay. Another airline might consider making an ex-gracia payment considering the grief it put you though though I think it's unlikely that Ryanair would.

If they refuse then lodge a claim in the small claims court.

If all else fails, you could sell your story to "The Daily Mail"

Originally Posted by grouse
I completely disagree with Macspreader's attitude.
Macspreader is a twit who has never flown Ryanair, I sincerely hope the original poster was not offended by his comments.
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