FlyerTalk Forums - View Single Post - Confused by award stay res in My Travel Planner
Old Jan 30, 2007 | 7:43 pm
  #10  
ges123
20 Years on Site
 
Join Date: Jun 2001
Location: MN
Posts: 689
Originally Posted by shanj33
Have you received an email for the Hilton Reward?? If not I don't think the res is booked as a reward. Seems like a call needs to be made to HH.
I received Conrad confirmations for both reservations stating that they were award stays and also received my C601 & C602 on 1/17. I called Hilton and she did not know how they were booked except the reservations were not showing as an award. The Diamond CS person was the most difficult I ever had to work with but we made it through the issue.

I thought about not mentioning it and arriving in HK with the res as is but I did not want to risk any reservation problems at 11:00pm after 15 hours of flight time so I called Hilton to get it straightened out.

Thanks to all responders.
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