http://www.flyertalk.com/forum/showthread.php?t=630185
see above thread and note information provided in my post #3.
good luck with them mate! I'd say get out of that program and try to avoid using it as soon as you can! Of course, when it comes to transferring miles between airline accounts that you find links for ON the actual airline web sites, this does work ok but it is powered by them, so I guess if you chose to do that and pay the fees for it, they win anyway. Everything else, though, I'd say RUN!!

MM